I just ran into a client who I helped to buy a new home a few months back. She told me a very interesting story… WAIT, I am getting ahead of myself…
We were in a very competitive market for their price range and they had very specific requirements for their new home. They had narrowed there geographic location down to just 20 square blocks that was walking distance to the best schools in the county. It wasn’t that they weren’t willing to pay market price. It was difficult due to the fact that the area they were looking in has a very lower rate of turnover. There were only 3 homes available at the time.
We found the perfect home on the day it was listed. I called the owner to schedule a showing and was asked if I could be flexible with my timing because the family had two small children who usually napped during the time that I wanted to show the house. I agreed and we scheduled the showing for a few hours later.
I called the listing agent to let her know that I was writing an offer and I was told that there was another offer coming in. The listing agent recommended that we write our “highest and best offer” right from the start. We did.
The next day, our offer was accepted and we quickly advanced to a successful closing.
A few days after closing, the sellers realized that they had left a critical piece to their BBQ sitting on the side of the house and they asked to be able to drop by to retrieve it. The buyers were happy to oblige.
During the pick up, the seller told my client an interesting story; apparently we weren’t the highest offer! The other buyer had written their offer with an escalation clause that would have put my clients about $1000 short of a successful deal. When asked why they accepted our offer, this was the response:
Your agent was so nice and the other agent was very rude. When the other agent called to make an appointment, they were upset that the kids would be sleeping and tried to “strong arm” us into allowing them to show the house according to their schedule. We would never do business with someone like that! Your agent was so pleasant that we knew that the sale would be smooth and easy.